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Your Statutory rights are not affected by any of the following store policies. You do not make any payment until the goods are in your hands, then we invoice monthly. Ordering Online Ordering Online with us is safe and secure! We encourage you not to use your credit card to conduct commerce on our site. If you wish, you may send us a Postal Order or a personal cheque, but usually you would use a school cheque or education authority cheque or BACS payment. To order by cheque with your order, just choose "Purchase by Faxing your Order" and print the order form with your shopping cart contents from the order confirmation page, then mail the form and cheque to the address above. Return / Refund Policy Every item we sell is carefully inspected before it is shipped. We will exchange items if they are faulty on delivery to you and we are notified within 10 days of the customers receipt of the product. All products to be returned must be carefully repackaged in their original packing. Delivery Information Delivery charges are calculated on a per-product basis. Please make note of the delivery charges associated with each item. Prices Goods are charged at price shown on the product pages on the date the customer places the order and are exclusive of VAT. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding. Complaints If we should receive a complaint about any part of our service, by phone, fax, e-mail or letter, then it will be dealt with promptly (we will usually reply within 2 working days). It will then be dealt with confidentially, and effectively. As school suppliers for over 40 years you will expect and receive impeccable service. Company Registration Information Registred Office Address: Westfield Advertising Specialities Ltd. Registered in England and Wales No. 2192265 VAT No. GB111634022 |